{"id":60085,"date":"2021-07-01T11:49:00","date_gmt":"2021-07-01T11:49:00","guid":{"rendered":"https:\/\/wearewisely.com\/project\/central-reservation-system-for-shopping-centres\/"},"modified":"2021-08-31T09:37:39","modified_gmt":"2021-08-31T09:37:39","slug":"central-reservation-system-for-shopping-centres","status":"publish","type":"project","link":"https:\/\/wearewisely.com\/en\/project\/central-reservation-system-for-shopping-centres\/","title":{"rendered":"Central reservation system for shopping centres"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;4.8.1&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;#e0013f&#8221; background_color_gradient_end=&#8221;#0b0146&#8243; background_color_gradient_direction=&#8221;144deg&#8221; background_color_gradient_start_position=&#8221;9%&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;120px||0px|&#8221; da_disable_devices=&#8221;off|off|off&#8221; 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custom_padding__hover=&#8221;|||&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h2 style=%22text-align: center;%22>CENTRAL RESERVATION SYSTEM FOR SHOPPING CENTRES<\/h2>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h5 style=%22text-align: center;%22>CENTRAL RESERVATION SYSTEM FOR SHOPPING CENTRES<\/h5>\n<p>&#8221; content_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Title&#8221; _builder_version=&#8221;4.8.1&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;Montserrat|500|||||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;84px&#8221; background_layout=&#8221;dark&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;0px||0px||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; animation_style=&#8221;zoom&#8221; animation_direction=&#8221;left&#8221; animation_intensity_zoom=&#8221;10%&#8221; header_font_size_tablet=&#8221;50px&#8221; header_font_size_phone=&#8221;&#8221; header_font_size_last_edited=&#8221;on|phone&#8221;]<\/p>\n<h2 style=\"text-align: center;\">CENTRAL RESERVATION SYSTEM FOR SHOPPING CENTRES <\/h2>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;rgba(255,255,255,0.7)&#8221; divider_weight=&#8221;3px&#8221; _builder_version=&#8221;3.2&#8243; max_width=&#8221;100px&#8221; module_alignment=&#8221;center&#8221; animation_style=&#8221;zoom&#8221; animation_direction=&#8221;left&#8221;]<br \/>\n[\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;About&#8221; _builder_version=&#8221;4.8.1&#8243; da_disable_devices=&#8221;off|off|off&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|300|||||||&#8221; text_font_size=&#8221;12px&#8221; link_option_url=&#8221;https:\/\/wearewisely.com\/en\/cases\/&#8221;]<\/p>\n<p>&lt; overview<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;|||&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/wearewisely.com\/wp-content\/uploads\/2021\/04\/Perscommunicatie_Centraal-reservatiesysteem_mrt-2021_lowres.png&#8221; title_text=&#8221;enecoupon-20-970-x-540px-1&#8243; align=&#8221;center&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;65%&#8221; module_alignment=&#8221;center&#8221;][\/et_pb_image][et_pb_text content_tablet=&#8221;<\/p>\n<h6><span style=%22font-size: 16px;%22>Implementation of a central and user-friendly booking system for shopping centres<\/span><\/h6>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h6><span style=%22font-size: 16px;%22>Implementation of a central and user-friendly booking system for shopping centres<\/span><\/h6>\n<p>&#8221; content_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Title&#8221; _builder_version=&#8221;4.8.1&#8243; text_font=&#8221;Montserrat|300|||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Montserrat|500|||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;30px&#8221; header_2_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;90%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; animation_direction=&#8221;right&#8221;]<\/p>\n<h2>Implementation of a central and user-friendly booking system for shopping centres<\/h2>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.8.1&#8243; text_font=&#8221;Montserrat|300|||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; quote_font=&#8221;Montserrat|||on|||||&#8221; quote_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; animation_direction=&#8221;right&#8221; border_color_all=&#8221;#0b0146&#8243; box_shadow_style=&#8221;preset1&#8243; locked=&#8221;off&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Client<\/strong>: 25 Belgian shopping centres<\/p>\n<p style=\"text-align: center;\"><strong>Period<\/strong>: March 2021<\/p>\n<p style=\"text-align: center;\"><strong>Target group<\/strong>: B2B \/ B2C<\/p>\n<p style=\"text-align: center;\"><strong>Services<\/strong>: technological set-up, project management, helpdesk, admin support<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.8.1&#8243; custom_padding=&#8221;60px|0px|0px|0px|false|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.9.4&#8243; text_font=&#8221;Montserrat|300|||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; custom_padding=&#8221;||0px|||&#8221; animation_direction=&#8221;right&#8221; locked=&#8221;off&#8221;]<\/p>\n<p><strong><u>THE CHALLENGE<\/u><\/strong><\/p>\n<p>Getting an <strong><span style=\"color: #999999;\">online reservation system<\/span><\/strong> up and running in just a couple of days \u2013 for plenty of retailers and shops, this of course posed a huge challenge on the brink of lockdown number 3. One clear online tool that helps you locate every shop in the shopping centre and allows you to immediately book your shopping slot. A system that indicates in which shops advance booking is required or not. And mainly a platform that is <span style=\"color: #999999;\"><strong>quick to set up and adjustable<\/strong><\/span> to the unique character of the area and actual type of shops. Just two days before the rules became imposed, everyone had to go full throttle.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.9.4&#8243; text_font=&#8221;Montserrat|300|||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;#e0013f&#8221; animation_direction=&#8221;right&#8221; locked=&#8221;off&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>OUR SOLUTION<\/strong><\/span><\/p>\n<p>For this online booking system, our business partner and <span style=\"color: #999999;\"><strong>technology architect<\/strong><\/span> <a href=\"http:\/\/beaverandeagle.com\/\" target=\"_blank\" rel=\"noopener\">Beaver &amp; Eagle<\/a> tested several free and paying tools, with the French solution \u2018Troov\u2019 coming out as best in test and most value for money. Initially designed as a platform for lost and found items in shopping malls, it turned out to be the best basis, that could be tailored to these specific requirements.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_image src=&#8221;https:\/\/wearewisely.com\/wp-content\/uploads\/2021\/06\/Visuals-Wisely-1.jpg&#8221; title_text=&#8221;Visuals Wisely (1)&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;65%&#8221; width_tablet=&#8221;85%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.9.4&#8243; text_font=&#8221;Montserrat|300|||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;#e0013f&#8221; animation_direction=&#8221;right&#8221; locked=&#8221;off&#8221;]<\/p>\n<p>We <span style=\"color: #999999;\"><strong>optimised<\/strong> <\/span>the platform as per requirements, <span style=\"color: #999999;\"><strong>implemented<\/strong> <\/span>the system and <span style=\"color: #999999;\"><strong>integrated<\/strong> <\/span>all shops of the shopping centre, including links to respective other reservation systems retail chains might have put in place.<\/p>\n<p>In the first 72 hours of the regulations being in place, already approximately 25 centres belonging to AG Real Estates, Ceusters, CBRE and Galimmo operated with this <span style=\"color: #999999;\"><strong>central platform<\/strong><\/span>. Our support desk was at hand to answer any questions and offer support where needed.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Footer&#8221; _builder_version=&#8221;4.8.1&#8243; background_color=&#8221;#0b0146&#8243; custom_padding=&#8221;||||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; saved_tabs=&#8221;all&#8221; collapsed=&#8221;off&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; _builder_version=&#8221;4.8.1&#8243; custom_padding=&#8221;||0px|||&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_social_media_follow admin_label=&#8221;Social Media volgen&#8221; _builder_version=&#8221;4.4.4&#8243;][et_pb_social_media_follow_network social_network=&#8221;facebook&#8221; url=&#8221;https:\/\/www.facebook.com\/wearewiselyBE&#8221; _builder_version=&#8221;4.4.4&#8243; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;linkedin&#8221; url=&#8221;https:\/\/www.linkedin.com\/company\/wearewisely&#8221; _builder_version=&#8221;4.4.4&#8243; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]linkedin[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][et_pb_text admin_label=&#8221;Tekst&#8221; _builder_version=&#8221;4.8.1&#8243; text_font=&#8221;Montserrat|300|||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;15px&#8221; text_line_height=&#8221;1.6em&#8221; link_option_url=&#8221;https:\/\/wearewisely.com\/en\/?page_id=57715&#8243;]<\/p>\n<p style=\"text-align: center;\">Privacy statement<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; 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Belgium<br \/> BE 0690 665 041<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Title&#8221; _builder_version=&#8221;4.8.1&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Montserrat|500|||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;27px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;Montserrat||||||||&#8221; min_height=&#8221;50px&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><span style=\"color: #ffffff;\">CONTACT US<\/span><\/h3>\n<p>[\/et_pb_text][et_pb_text ul_type=&#8221;none&#8221; ul_item_indent=&#8221;1px&#8221; _builder_version=&#8221;4.8.1&#8243; text_font=&#8221;Montserrat|300|||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;15px&#8221; ul_font=&#8221;Montserrat|300|||||||&#8221; 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text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;15px&#8221; ul_font=&#8221;Montserrat|300|||||||&#8221; ul_font_size=&#8221;16px&#8221; ul_line_height=&#8221;2em&#8221; background_layout=&#8221;dark&#8221;]<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/wearewisely.com\/en\/newsletter\/\">Subscribe here<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;4.8.1&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;#e0013f&#8221; background_color_gradient_end=&#8221;#0b0146&#8243; background_color_gradient_direction=&#8221;144deg&#8221; background_color_gradient_start_position=&#8221;9%&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;120px||0px|&#8221; da_disable_devices=&#8221;off|off|off&#8221; box_shadow_style=&#8221;preset4&#8243; box_shadow_horizontal=&#8221;0px&#8221; 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